BOX TOOLS FAILED RECOGNITION

Completed

Follow

New post

Muhannad Aljoulani

• November 14, 2024 19:19

I have downloaded Box tools and enabled it via safari; however, Box is not recognizing it as enabled. We have installed and uninstalled three separate times, as well as restarted the app. How do we fix this issue as I need to operate in box tools via the online forum. 

0

• 

  Rona

  • November 14, 2024 20:59

  Hi Muhannad, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.