Another item with this name already exists in the same folder but which folder??

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  • Rona

    Hi Yoni, 

    Welcome to Box Community and glad to assist!

    Could you try to click on "More Info" and see if it will display the folder location? 

    Additionally, can I confirm your Operating System and current Box version?

    We'd love to further assist! 

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  • Yoni

    Hi Rona,

    I tried clicking on the 'More Info' and it took me to: https://support.box.com/hc/en-us/articles/360043697614-Miscellaneous-Box-Drive-Error-Notifications#bfdusedname

    Box Drive Version: I had 2.41.226 and, just minutes ago a notice popped up about an update.  I updated to 2.42.212.  The button still takes me to the same URL.

    OS: Windows 10.

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