Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

Verifying a Domain

Completed
Follow
New post
GXA Admin

Hello, 

I'm having issues verifying a Domain, i've entered the domain in the Domain Management and have added the verification code as a TXT record in the DNS Registrar. I've been able to see DNS Checker that the Record is appearing but Box isn't verifying the status showing failed when I refresh the status.

0

Comments

1 comment

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Comment actions Permalink

Please sign in to leave a comment.