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box is not syncing

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Fullscale Accounting Inc - Roland Gagnon

Hello

My files that are on my hard drive are not syncing to online box.  I all of a sudden started getting Upload errors and Other errors showing up and I'm really not sure what to do.  

I just noticed when someone else tried accessing a file trough another computer and it shows on my hard drive but when he signed into the online box drive, it was not showing up there.

I think this has been ongoing for a bit now.

How do I fix this?

Thank you.

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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