Download issues for box to MacBook Pro

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Lance Rhoades

• November 26, 2024 16:23

Keep getting a "Box hit an unexpected problem. Unfortunately this means you will have to manually upgrade to a newer release once this issue is resolved. Please report this issue to the box user services team. I already tried to remove an re install with no help

 

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  Rona

  • November 26, 2024 21:10

  Hi Lance, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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  Todd Ostrander

  • December 27, 2024 20:59

  I have this same issue and have had it for years.  I'm on 3 generations of MacOS since I started and continue to get the same issue on my computer.  Was there any resolution?

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