I haven't received a password reset email

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赤尾　千明

• November 28, 2024 00:40
• Edited

ログインすると、「パスワードの有効期限が切れています。メールアドレスを入力してください」というメッセージが表示されます。新しいパスワードの作成方法についてお送りします。指示の指示に従ってメールアドレスとパスワードを入力しましたが、パスワードリセットのメールが届きません。どうしたらいいでしょう。

確認したところ、メールアドレスは120日以内に使われていて、誤って削除されていたようです。このアドレスを再度使用する場合はどうすればよいですか?

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  赤尾　千明

  • November 28, 2024 00:41

  The target email address is as follows.

  <personal information-redacted>

   

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  Rona

  • November 28, 2024 19:42

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.

  Thanks for posting!

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  赤尾　千明

  • November 29, 2024 02:40

  Excuse me. I will send it again in English.

  When I log in, I get the message "Your password has expired, please enter your email address". We'll send you instructions on how to create a new password. I entered my email address and password as instructed in the instructions, but I haven't received a password reset email. What should I do?

   

  I checked and it seems that the email address was used within 120 days and was deleted by mistake. What should I do if I want to use this address again?

  The target email address is as follows.

  akao.chiaki.23z@jp.nssol.nipponsteel.com

   

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