Unable to manually Add a User: Email already in use in anothercompany's Box Account but not associated with my company. 

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• November 29, 2024 04:06

Unable to manually Add a User: Email already in use in anothercompany's  Box Account but not associated with my company. 

I already tried the below options.

- Deleting the BOX Account that already used in another company 

- Clicking "Save" double time, But it keeps loading and nothing happens

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• 

  Rona

  • November 29, 2024 20:24

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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