Cannot Upgrade or Migrate Existing user to any Plan

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Kenneth Gargar

• November 29, 2024 13:05

It says need further verification on the account please create a ticket

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  Kenneth Gargar

  • November 29, 2024 13:06

  urgently need help 

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  Rona

  • November 29, 2024 20:56

  Hi Kenneth, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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