Email already used in a Box account but not associated with an enterprise

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Gerrard Fisher

• November 29, 2024 14:08

Hi

How do I solve this? Past posts say "raise a ticket" but all I can do is post to this community.

How do I contact support? 

Worst onboarding experience ever.

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  Rona

  • November 29, 2024 21:29

  Hi Gerrard, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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