New Account Setup

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Kevin Prowell

• December 02, 2024 17:09

We just recently purchased a few licenses of the FedRAMP version of box.  I am the admin and I setup some items to be applied to all like 2FA.  However, users are able to setup their account with out it even though it is set to all.  Also, I deselected allow users to create their own accounts yet it allowed someone who received a link.  

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  Rona

  • December 02, 2024 21:04

  Hi Kevin, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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