enterprise ID

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Box Product Support

• May 03, 2016 09:02

I can't seem to find entperise id when I go to "admin console" --> "

Account Information" 

 

Here's what I see 

• Account type: Enterprise
• Storage (used/total): 1.5 MB / 10.0 GB 0% used
• Bandwidth used: 0 B
• Max file size: 5 GB
  
  

Any ideas how can I get enterprise id ? 

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  Brent

  • May 03, 2016 10:07

  Hi  - Sounds like you're on your personal account settings, not the Enterprise settings. To reach the Enterprise settings view, click the "Admin Console" link from the top of your Box account. Then choose the Gear icon / Enterprise settings. Alternatively, this is a direct link to that page.

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  Box Product Support

  • May 03, 2016 11:02

  Hi Brent, thank you for the prompt reply. I tried the provided the
  solution however, can't see the enterprise Id and instead I got to "custom
  setup" tab , please see attachment below for further clarification.
  
  
  

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  d3vtoolsmith

  • June 15, 2016 12:23

  Did you find it? Same problem here...

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  Murtza

  • June 15, 2016 18:34

   Your Enterprise ID will be listed on this page: 

  https://app.box.com/master/settings

   

  Please let me know if you are not able to access that page?

   

   

   

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  d3vtoolsmith

  • June 19, 2016 20:37

  It turned out to be visible only on main admin's Settings Page. Co-admins (which my account is) cannot even see this page and so enterprise-ID is impossible to find. I got it from our main admin.

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  Murtza

  • June 20, 2016 11:58

   Thanks for the feedback. I will clarify this in our documentation.

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  martin_dev

  • March 21, 2017 10:06

   This does not appear to have been clarified in the docs yet.

  This page talks about where to find it, but doesn't mention that only the primary admin can see it: https://docs.box.com/v2.0/docs/app-users#section-1-request-an-enterprise-token

  This page mentions enterprise_id without any help in finding it, and so needs a link (perhaps to my previous link above): https://docs.box.com/v2.0/docs/app-auth#section-6-constructing-the-claims

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  martin_dev

  • March 21, 2017 10:10

  Also, is this enterprise access token only intended to be used by apps written by a company for their own Box enterprise? That is, if I write an app that is intended to be made available to multiple enterprises & perform something using a service account (which I believe requires an enterprise access token), is that not an intended use, or do I have to have some UI somewhere in my app that asks the admin to enter their enterprise ID?

  I assume that that's not an intended use, as there isn't a programmatic way to get hold of the enterprise ID.

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  NPapa

  • April 20, 2017 06:47

  There is a "trick" to getting on that page even if you're only a co-admin. Using Chrome or any other browser that supports modifying page elements...

   

  • Go to the Enterprise Settings page
  • Right click on any of the menu items (i.e. Custom Setup) and choose Inspect
  • You should see the HTML of the page
  • Look for 

  • Account Info
  • Delete the word hidden so the first part is like

  • You should see a new menu item appear called Account Info. Click on it and you now can see the Enterprise ID along with some other details about your Enterprise Account 🙂  

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