Exception::Couldn't connect to the Box API due to a network error

Hi Team,

I am getting below error while accessing box api using jaxrs-resteasy services in java application to upload document in box api.

Exception::Couldn't connect to the Box API due to a network error.

20**removed**:10:15,083 ERROR [default task-3] - Exception::::cause:::javax.net.ssl.SSLHandshakeException:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target .

Couldn't connect to the Box API due to a network error?

I am able to generate the access and refresh token using configuration in postman.

{

"access_token": "xxxxxxxxxxx"

"expires_in": 4214,

"restricted_to": [],

"refresh_token": "xxxxxxxxxxxxxxxxxx",

"token_type": "bearer"

}

Please suggest the solution for this problem.

Appreciate your help.

Regards,

Santhosh

amjoe

March 17, 2017 12:35

Were you able to fix that issue?

If so, can you suggest what you did. I am running into the same issue.

Box Product Support

May 11, 2017 02:38

I'm facing the same problem, is there any solution?

Thanks in advance.

May 11, 2017 12:08

Do you have any security software running on the system. It could be
blocking box.api.com.

May 11, 2017 18:36

Thanks@

I'm on a working environment, and I have to work with officeScan.

In my case I can create folders, delete folders and download files from box, but I just can't upload.

So I think the security software may not be the reason.

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