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Jarred Schumer

• September 11, 2020 20:00

Our account has been inactive since April 2019 but we hoped to reopen operations in April 2020.  COVID 19 prevented that from happening and our business is now closed but we were charged the $540 for the annual renewal.

Please check our account; you will see there has not even been a login in over a year.  Can we please receive a refund for the renewal that just occurred today?

Thank you.

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• Official comment

  

  Howard

  • September 11, 2020 20:54

  Hi Jarred, 

  Thanks for sharing your request, and I've gone ahead and created a ticket for you to handle this refund request with our billing team.

  They can help you directly with this process. 

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