Lost password from my STEM email box

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Aleksandra Arablinskaya

• September 15, 2020 09:11

I am unable to enter or reset my email box password [personal information--redacted] Could you, please, send it to my alternative email [personal information--redacted]? Thank you 

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  France

  • September 15, 2020 15:11

  Hi Aleksandra, 

  Welcome to the Box Community and thanks for your post in the forum!

   

  Have you tried requesting for a reset password link for your account?

   

  If yes and you still haven't receive an email, this would be something our support team can investigate with you and will require specific account information. Please go ahead and submit a support ticket here: https://support.box.com/hc/en-us/requests/new

   

  Thanks for your participation in the Community!

   

  Regards, 

   

  France

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