Access Keychain - Box Sync

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Pedro Henrique Bitar

• October 01, 2020 13:53

I am trying to login to my box sync account and it says it can't access my chain. When I open up keychain access, I cannot find the Box Sync on there to fix the issue. 

 

Anybody have any advice on what to do? 

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  France

  • October 02, 2020 14:50

  Hi Pedro, 

  Welcome to the Box Community! 

  It seems you already have an open ticket for this issue with our support department. Please check your email for updates and troubleshooting tips provided to resolve this issue.

  Thanks for your participation in the Community!

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  Lm R

  • April 22, 2021 14:51

  I'm having the same problem. Could you post the solution here?

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