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error the filename directory name or volume label syntax is incorrect. in windows10

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  • France

    Hi Jack, 

    Welcome to the Box Community!

    Have you tried to save the file on your Desktop, do you get the same error message?

    If you try to save it on other directory folder, do you still get the error message?

    This may require our Box Support team to work directly with you. You may reach out to our tech support by clicking on the “Contact Support” link just above this page and see the available channels to get assistance from our tech support team.

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