I need to accept Box's terms of service to access files posted in Box. I found this out when I logged into Box to access a file for the first time. I was unable to click on the file to view it. The only option available was the View Terms button. When I clicked on that, it gave me a screen that said,
"Pending Invitations - External Terms of Service Required
"You have been invited to collaborate on 1 item, but first you need to agree to the following external terms of service. Agreeing to these terms will grant you access to the items listed below."
I scrolled to the bottom of the terms of service but there was nothing below it -- no button to click to accept the terms.
I contacted Box customer support and the rep told me to take a screenshot of the issue. By the time I tried that, the file I wanted to view was no longer available so I couldn't even access the terms of service, let alone accept them.
Subsequently, Box customer service has totally useless.
All I want is a way of accessing the terms of service and accepting them. Can anyone help me do that? tell me how to do that?
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