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Box in finder slowing down internet drastically

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3 comments

  • France

    Hi Madeleine, 

    Welcome to the Box Community!

    If you are using Box Drive to access your Box files in your Finder, there is no option to disable or pause the automatic syncing of you contents to Box.

    This isn't something I usually see on reported issues, so might be a good discussion with a Box Support teammate that can further investigate with you.

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

    Thanks for your patience!

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  • Bodong Chen

    I am having the same issue without anything additional installed. 

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  • France

    Hi Bodong, 

    Welcome to the Box Community!

    If you are experiencing the same issue, you may consult or submit a case with our support team to help look at your specific case. 

    To find the available support channels for your account subscription, click the “Contact Support” link just above this page.

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