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Macbook older version issue

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  • France

    Hi Matthew, 

    Welcome to the Box Community!
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
    Thanks for your patience!
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  • Chad Pritts

    Can you create a ticket for me as well? I am having the same problem. Thank you

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  • Matthew Ward

    Hi, I am also have the same problem, can no longer use the desktop app. Please help.

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