Some uploads failed

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Eric Rainey

• October 05, 2020 18:57

I keep getting this error trying to upload a folder to box.com. Using safari on mac. I have to reload the page and restart to make any progress, clicking "resume" all doesn't do anything, and individually clicking reload icons in the file list only hangs at 0%.

 

Thanks!

Eric

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  France

  • February 26, 2021 20:17
  • Edited

  Hi Eric, 

  Welcome to the Box Community!

  When you were uploading to Box, did you receive any sort of pop-up error message with the failed attempt?

  There are a few troubleshooting tips you may find in this article to help overcome this issue, please take a look and see if it help resolve the issue you encounter:

  • Troubleshooting Uploads to Box

  Otherwise, feel free to submit a ticket with out support team on this link: https://support.box.com/hc/en-us/requests/new

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  Miyokos Master Home Account

  • February 02, 2021 21:41

  Classic example of Box documentation bloat. You guys need to- have needed to for a long time- clean up your technical reference info out there. This post is only 4 month old and the link points to a broken page.

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  Sheriff

  • February 25, 2021 23:39

  As noted previously - the link isn't working.

   

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  Box User

  • February 26, 2021 03:27

  Try this link: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box

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