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Getting around captcha using ftp does not work

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Ronald Hartwig

Hi, 

I also filed a support ticket but maybe somebody knows a faster way: Using ftp to initially bulk upload about 1,6mill files (1,6TB) worked fine for the first 300k files. 

Then I decided to change the password to a safer one and restartet the upload (using Filezilla). Since then I get "530 CAptcha needed" message. As stated in the message I open the box.com web version and log in and log out frequently until a Captcha is requested. Actually only "I am no robot" is shown but this should be sufficient as well. 

Unfortunatly this does not change anything and the error on ftp persists.

Any ideas?

Kind regards

Ronald

 

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2 comments

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  • France

    Hi Ronald, 

    Welcome to the Box Community! 

    This would be something our Support team would like to investigate with you and may require specific account information.  

    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

    Thanks for your patience and please comeback and let us know how it goes.

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  • CSNM Research

    I have a similar issue it just started. the account previously has been working fine with the password and filezilla. 

    The password works to get into the account using the browser

     

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