Unable to send Box Invitations to External Collaborators

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  • France

    Hi Ruba, 

    Welcome to the Box Community!

    This error message comes up when the setting "Restrict External Collaborators from Inviting other Collaborators" in enabled on the enterprise settings of the user who owns the content you have joined.

    Though you have be granted a co-owner permission, if this setting is enabled, you will not be permitted to invite external users to the said folder.

    Check out this article for details about this restriction: https://support.box.com/hc/en-us/articles/360044194913-Content-and-sharing-settings-for-your-enterprise 



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  • Paige Barron

    I have able to invites before. I have 3 people myself and the other co-owner and sent and they are not getting the invites. We don't get any error. I get an email saying my invite has been sent. Why are these 3 people not getting them but everyone else has?

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