How do I change to ACH payment method

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William Stallings

• December 01, 2020 11:31

When I try to change my payment method the only option is credit card, I don't see how to change to ACH

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  France

  • December 01, 2020 19:50

  Hi William,

  Welcome to the Box Community!

  This would be something our Billing team would like to investigate with you and may require specific account information. 

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

  Thanks for your patience!

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  Bert Wank

  • October 27, 2021 06:37

  Hi France, please forward the response to my e-mail too, please. Thank you.

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