Downloading PDF's to Box Drive
I have Box Drive v2.18.117 installed on my Mac that is running macOS Big Sur v11.0.1
Every time I download a PDF document from the web and try to save it to a folder in the sync'd box drive, it shows us as a "download" file and never does download the PDF.
The same PDF if I save it to my desktop, works just fine and downloads as a PDF.
So, I have to download a file to my desktop, then move the file to box drive.
Anyone else experiencing this same issue? What is the fix for this?
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Hi Sunil,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.Thanks for your patience!
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