PowerPoint Online does not show share in upper right

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Mike Spahis

• December 14, 2020 21:07

I'm working on a file with co-worker in online powerpoint. It is supposed to show in upper right who is working in the file. It does for Excel and Word but not PowerPoint.It also does not show share option that can chat. This is through a shared box folder. What is wrong? 

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  France

  • December 14, 2020 22:55

  Hi Mike, 

  Welcome to the Box Community!

  Would you mind sharing a screenshot of what you see on your end so we can take a closer look?

  This will help out other members of the community to figure this issue out with you.

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  Mike Spahis

  • December 14, 2020 23:21

  Here is a Screen shot: 

  

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  France

  • December 15, 2020 22:44

  Hey, Mike!

  Thanks for sharing the screenshot!

  It seems the missing Share button is on the Microsoft application itself- Powerpoint online, so I did some search and this may be related to your browser and add-ins installed in your browser.

  Here is a Microsoft community thread I found online discussing on a similar scenario: https://techcommunity.microsoft.com/t5/microsoft-forms/share-button-is-missing/m-p/198159 and some was able to resolve the issue by trying on different browsers and disabling add-ins/ extension on their browsers. Can you try that and see if the suggestion will work for you?

  If none of the tips work for you, I would suggest contacting Microsoft support team so they can help investigate on this.

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