Box Sync unable to access files/folders

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2 comments

  • France

    Hi Tiago, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
     
    Thanks for your patience!
     
    Best,
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  • Nathan Besonen

    I get this on mac too.  Would  love some help from Box.  I initiated a request via email some time ago.

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