Can't Create Password
Answered
I'm logged in through google sign on via my account, but I need to create a password in order to access a shared folder. I'm unable to create a password. I saw others post this but the response is support making a case, and no solution.
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Hi Arief,
Welcome to Box Community and glad to assist!
To create a password for your Box account, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
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- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Thanks for posting!
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