Not getting password reset email

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Maria Eliades

• December 03, 2024 19:52

Hi Box team,

I keep trying to reset my password for another email account I have but never receive the reset email from Box. Help!

Best,

Maria

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  Rona

  • December 03, 2024 21:54

  Hi Maria, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Maria Eliades

  • December 04, 2024 15:40

  Thank you!

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