upgraded account and all folders are lost

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Deborah

• December 03, 2024 21:43

it has been 3 days since i upgraded and my folders have not reappeared.   Please fix.

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  Rona

  • December 04, 2024 19:50

  Hi Deborah, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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