recovery email - undelivery

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Adriana Amezquita

• December 04, 2024 00:47

Hi Team

I forgot my password, but when I tried to recovery using the email account the email was undelivery.

I search on my inbox, Junk Email but dont appear any email from Box support.

could you herlp me please to tell me what can I do?

regards

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• 

  Rona

  • December 04, 2024 22:22

  Hi Adriana, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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