downgrade to free plan

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masako yanaka

• December 04, 2024 07:20

I would like to change to a free plan while keeping my account. Could you please let me know how to do so ASAP

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  Rona

  • December 04, 2024 22:26
  • Edited

  Hi Masako, 

  Welcome to Box Community and glad to assist!

  To downgrade from your current plan, you can contact our Cancellation team via cancel@box.com.

  We'd love to further assist!

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