Folders and Files not showing after upgrading to buisness plan

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Quincy Oujevolk

• December 06, 2024 15:55

My BOX folder is all EMPTY after upgrading to business plan.

I need urgent help with that issue.

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  Sasha A Francis Esq

  • December 06, 2024 16:07

  Same issue just happened to me. I even lost the files stored on computer through the Box App

   

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  Rona

  • December 06, 2024 21:02

  Hi Quincy,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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