Box Storage Limit

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Bailey Smith

• December 09, 2024 18:02

I upgraded to a business plus account but my account is still showing a 10gb storage limit, even though it should be unlimited.  I reached out to a rep and was told to submit a ticket but I don't see where to do that on the Support page.  The other forum posts on this issue do not help.  Very frustrating.

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  Rona

  • December 10, 2024 18:54

  Hi Bailey, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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