Not getting Box notifications via email

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Michael Marmur

• December 12, 2024 17:20

I have an Enterprise account.  I am not getting box email notifications.   We white listed all the required box email addresses.  I ran a test via the admin panel -  it did not work.  Other users are getting email   

Also it is exceptionally annoying that Box makes it so difficult to get support

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  Rona

  • December 12, 2024 20:06

  Hi Michael, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. 

  We'd love to further assist!

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