Your account needs further verification

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Max Ross

• December 14, 2024 18:09

I tried to upgrade but received this error:

"There was an error processing your request. Your account needs further verificatiion, please submit a support ticket at support.box.com"

Please help.

 

Thank-you

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• 

  Rona

  • December 17, 2024 13:42

  Hi Max, 

  Welcome to Box Community and glad to assist! 

  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing. 

  We'd love to further assist! 

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