Account needs further verification
Answered
I tried to upgrade my account but I received the message: There was an error processing your request. Your account needs further verification, please submit a ticket at support.box.com.
Orinda Nelson
<personal information-redacted>
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Hi Orinda,
Welcome to Box Community and glad to assist!
To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.
We'd love to further assist!
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