Business Plus License is not Longer Active for No Clear Reason

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Test Collaborator

• December 17, 2024 14:14

I bought a Business Plus Account License with a Service Period: 05/16/2024-05/15/2025 and all of a sudden it says that me and my team are running the account on a free plan. 

 

 

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  Rona

  • December 17, 2024 20:49

  Hi there, 

  Welcome to Box Community and glad to assist! 

  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing. 

  We'd love to further assist! 

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