I need to cancel my account but in the Status field the Cancel option do not appear
Answered
I enter to my Admin Console then Account & Billing but I do not have the Status field in the Account Information section, so I cannot click Cancel Account.
Can you help me to update my console, so I can see this option, please?
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Hi Edgar,
Welcome to Box Community and glad to assist!
In order to cancel, you can contact our Cancellation team via cancel@box.com, or you can open a new ticket via support.box.com.
We'd love to further assist!
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