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Box Status

Changing Box Zone

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Seung Sun Kim

Hi, Ich have an Enterprise Plus plan an d want to change the data residency. Actually it's set to US. But Ic can not change anything there (admin console/user). The only option, that I can Choose is US - nothing more. What do I have to do, to get the other regions (France, Germany etc.) to choose from?

Regards

S.

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  • Rona

    Hi Seung Sun,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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