Add a user with an existing account

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Nicolas P Boyle

• December 20, 2024 14:06

I get an error message when I try to add a user with an existing account. 

I have found several posts but no published info on how to fix the problem.  

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  Rona

  • December 24, 2024 20:53

  Hi Nicolas, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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