Issues accessing Primary Admin account

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Gregory Fisher

• December 23, 2024 16:54

Our access to the current primary admin account (a shared account) is being blocked after we turned on SSO.  I need to have the primary admin moved over to my account.  How can I open a support ticket for this?

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  Rona

  • December 24, 2024 20:58

  Hi Gregory, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  yeg icej

  • December 26, 2024 09:23

  Thank you so much! Gregory cookie clicker 2 

  An easy way for users to access.

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