They don’t have a cancel subscription tab

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Eligha Brooks

• December 26, 2024 14:25

I signed up for the trial and tried to cancel online. It’s nothing there.

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  Rona

  • December 26, 2024 20:55

  Hi there,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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  Eligha Brooks

  • December 26, 2024 21:06

  Rona, it’s been hours and no one has responded. This is a headache. $99 that was took and I never wanted to continue the trial period. And nobody wants to respond. I’m trying not to file dispute but I will have to from the looks of things.

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