Max Storage Limit Reached

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Angela Baldwin

• December 26, 2024 16:55

Our Accounts keep getting the message that the max storage has been reached, but it has not and we can not upload anymore documents. Please help. 

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  Rona

  • December 27, 2024 21:47
  • Edited

  Hi Angela, 

  Welcome to Box Community and glad to assist! 

  You might want to investigate first. Find out if the folder you're uploading your files into is your own or collaborated folder. 

  If it's the latter, please reach out to the folder owner, the user has reached his/her account storage limit. 

  Thanks for posting! 

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