Refund from Trial

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angel castillo

• December 28, 2024 17:58

Hi, I thought I had successfully canceled the trial previously. I need refund immediately please, can you let me know how quickly this can get done?

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  angel castillo

  • December 28, 2024 23:32

  Also the cancelation link does not work like how it's supposed to. Please get this fixed and respond immediately

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  Ann

  • December 30, 2024 21:02

  Hi Angel,

  Welcome to Box Community!

  To assist you with your payment/refund issue, please contact our cancellations team directly at cancel@box.com.

  Thanks for posting! 

  Best,
  Ann

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