Quota exceeded ?

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martin

• December 30, 2024 02:16

I have noticed several posts with the same issue, I dont know how to solve it other than asking here if someone can point me out the solution.

Im nowhere near my available space limit, but box says I am, please help me fix this.

thank you

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  Ann

  • December 30, 2024 22:09

  Hi Martin, 

  Welcome to Box Community!

  It looks like you're uploading files in a shared folder owned by another user that already reached the limit, reason for the "account storage limit or quota exceeded" error.

  Please note "Storage is always taken from the folder "owner" even if that user isn't the one uploading the content." It would be best to reach out to the owner and ask to delete items that they no longer need to free up space or upgrade the account to get more storage.

  Thank you for posting.

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