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We are getting "101 unexpected server error form BoxAPI"

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RASMIREKHA GIRI

HI team, recently we have reset the client secret for Box through Developer console. And we have updated the new secret wherever its necessary for our application. But the issue is when we are trying to upload a file to box , getting some unexpected server error response fromm Box API. When we looked into log we can see after resetting the client secret also, its not picking the client ID and secret , the value of client ID and secret is showing null.

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  • Rona

    Hi Rasmirekha,

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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  • wasifa al
    • Edited

    t seems like the application is not correctly loading the updated client ID and secret after the reset. Double-check if the new client ID and secret are properly configured in the environment variables or configuration files used by your app.

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