Disable 2 Factor Authentication

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Manvendra Singh Chauhan

• January 06, 2025 13:16

Hi, 

Box account is no longer visible in ny Authenticator App. A a result, I amm unable to log-in. I want 2 factor authentication to be disabled for my account, to acccess my files.

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• 

  Rona

  • January 06, 2025 20:16

  Hi Manvendra, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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