Challenges getting email notifications from Relay

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Nicole Barr

• January 07, 2025 15:07

I set up a relay alert to receive an email when a file is uploaded to a folder.  I tried doing two versions of this and I'm not getting emails from either. How do I fix this?

 

also, is there a way to get an alert in slack instead of email?

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  Rona

  • January 07, 2025 20:22

  Hi Nicole, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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