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Couldn't create password then account deleted

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Adam Bruno

Hello! I got invited to look at some files that required a strong password, but since I logged in through Google, I couldn't change my password because it said my password didn't exist. So, I tried deleting the account and recreating it manually, but now nothing works. It said I needed to call to reactivate it, and then the voice message on the call redirected me here.

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  • Rona

    Hi Adam, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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