Not receiving email notifications when documents are uploaded by clients.

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Sara Skiest

• January 10, 2025 15:49

Hello,

I am not receiving any email notification when clients upload documents into box. The option is checked off under notifications in my settings. Can you please help?

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  Rona

  • January 10, 2025 21:40

  Hi Sara, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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